TouchNow

Terms and Conditions

Effective Date: February 18th, 2026

Welcome to TouchNow – AI enabled Sales Execution Platform .By accessing and using the services provided at touchnow.ai, you acknowledge and agree to abide by our terms and conditions. Please be aware that Touchnow Pvt. Ltd. (TouchNow) may update these terms periodically, so we recommend reviewing them regularly to stay informed.

Acceptance Of Terms

By accessing, browsing, or using TouchNow, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as any additional guidelines, policies, or rules that may be posted or updated from time to time. If you do not agree to these terms, you must refrain from using the Service. Your continued use of the Service constitutes your ongoing acceptance of these terms, including any modifications made in the future. It is your responsibility to review the Terms periodically for updates. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. Use of the Service is subject to compliance with all applicable laws and regulations. If you are under the age of legal majority in your jurisdiction, you must have permission from a parent or legal guardian to use the Service..

Service Description

TouchNow is a digital platform designed to streamline lead qualification for businesses and professionals. Our services include AI-powered prospecting, contact enrichment, and campaign automation tools. We aim to provide accurate, timely, and actionable data to help users connect with potential clients and grow their networks.

Third-Party Telephony Services & Virtual Number Usage

For the purposes of these Terms, "Customer" means any organisation, company, partnership, limited liability partnership, or other legal entity that registers on and uses the Company’s SaaS platform.

The Company uses cloud telephony service providers, including Exotel, for the provisioning and operation of virtual telephone numbers and related communication services. The Company does not control and shall not be responsible for the availability, performance, interruption, suspension, or failure of such third-party services.

All virtual telephone numbers provided through the Company are non-transferable and non-portable, and cannot be migrated, exported, or transferred to any other service provider, platform, or telecom operator under any circumstances.

The Company shall not be liable for any loss, damage, claim, or liability arising out of or in connection with any service disruption, delay, number unavailability, regulatory action, or discontinuation of virtual numbers attributable to third-party telephony providers.

The Customer agrees to defend, indemnify, and hold harmless the Company, its directors, officers, employees, and affiliates from and against any claims, losses, damages, penalties, costs, or expenses (including reasonable legal fees) arising from the Customer’s use of virtual numbers or any failure or interruption of third-party telephony services.

The Customer shall use our Services only in compliance with all applicable laws, regulations, and industry standards, and shall not use the Services for any unlawful, fraudulent, misleading, or deceptive activities. The Customer shall not transmit or facilitate spam, unsolicited communications, or any communications prohibited by applicable law. The Services shall not be used in connection with gambling, illegal financial schemes, illegal drugs, firearms, adult content, hate speech, political misuse, or any other activity that is unlawful or otherwise prohibited. The Customer shall further ensure that its use of the Services complies at all times with the requirements, directions, and regulations issued by the Telecom Regulatory Authority of India (TRAI), the Department of Telecommunications (DoT), telecom operators, and any other applicable governmental or regulatory authority.

The Customer shall be solely responsible for all communications initiated, transmitted, or facilitated through the Platform, including the content, purpose, accuracy, and legality of such communications. The Customer shall ensure compliance with all applicable laws, regulations, telecom requirements, and industry guidelines, and shall obtain and maintain any consents, permissions, or authorizations required from recipients prior to initiating such communications. TouchNow acts solely as a technology and platform service provider and shall not be responsible or liable for any communication, message, call, or other activity initiated by the Customer or by any of its employees, agents, contractors, representatives, affiliates, or authorised users through the Platform.

User Eligibility

.To use TouchNow, you must:

Be at least 18 years old or the legal age of majority in your jurisdiction.
Have the legal authority to enter into binding agreements.
Use the platform for lawful business purposes only. TouchNow Pvt. Ltd. (TouchNow) reserves the right to suspend or terminate accounts that violate these eligibility requirements.

Intellectual Property Rights

You, and any party acting on your behalf, do not obtain any intellectual property or proprietary rights—such as patents, designs, trademarks, copyrights, or trade secrets—related to the content of this product. All rights not explicitly granted herein are strictly reserved.

Any materials made available for viewing or downloading through this site are the exclusive property of TouchNow Private Limited and/or its content providers. These materials are protected under applicable copyright laws and international treaties. By accessing or downloading content, you agree to comply with all relevant usage restrictions, legal requirements, and regulatory guidelines. You further confirm that you will not download any content or software in violation of local laws or where such activity is prohibited.

Pricing and Availability

All pricing plans are displayed on our website and are subject to change without prior notice. Availability of features may vary by subscription tier. TouchNow Pvt. Ltd. (TouchNow) reserves the right to:

Modify pricing structures.
Introduce new plans or discontinue existing ones.
Limit access to certain features based on usage or account status.

Order Cancellation

Users may cancel their subscription at any time by contacting us. Refunds are not guaranteed and will be evaluated on a case-by-case basis. TouchNow Pvt. Ltd. (TouchNow) may cancel or suspend services if:

Payment fails or is disputed.
The account violates our terms.
Fraudulent or abusive activity is detected.

User Responsibility

Users are responsible for:

Maintaining the confidentiality of their login credentials.
Ensuring that their use of TouchNow Pvt. Ltd. (TouchNow) complies with all applicable laws and regulations.
Verifying the accuracy of lead data before acting on it. TouchNow Pvt. Ltd. (TouchNow) is not liable for any misuse or misrepresentation of data by users.

International Use

This product may be accessed from locations around the world. If you choose to access the site from outside India, you do so at your own discretion and are solely responsible for ensuring compliance with all applicable local laws, regulations, and usage restrictions. TouchNow Pvt. Ltd. (TouchNow) does not guarantee that the content or services provided through this product are suitable or legally permissible in jurisdictions outside India. Accessing the site from regions where its content is deemed unlawful is strictly prohibited.

Fraudulent Activity

Any attempt to manipulate, exploit, or misuse TouchNow Pvt. Ltd. (TouchNow)’s services—including unauthorized access, data scraping, or impersonation—will result in immediate account termination and may lead to legal action. We actively monitor for suspicious behavior and cooperate with law enforcement when necessary.

Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of TouchNow Pvt. Ltd. (TouchNow) shall be resolved exclusively in the courts of New Delhi, India.

Contact

If you have any questions about these Product Terms and Conditions, intellectual property rights, or any legal matters concerning TouchNow and its operations, we encourage you to reach out to us directly.

TouchNow Contact Information

Email: support@touchnow.ai